Interview Question Set

Scenario-Based Admin Questions

Interview preparation for admin candidates covering security, automation, reporting, and data quality judgment.

A sales manager says reps can see too many opportunities. How would you investigate?

I would start by identifying the affected user, the object, and a sample record, then trace access through OWD, role hierarchy, sharing rules, manual sharing, teams, and any permission or group-based exceptions.

Question

Users complain that automation is updating records unpredictably. What is your next step?

I would map every automation touching that object, identify entry criteria, timing, and ownership, then reproduce the issue with a clear test case.